Social Media Policy

PURPOSE
To build communication and trust with our residents and visitors, and encourage
participation through comments and feedback.

GOALS
The City of Greenacres aims to effectively use Social Media Accounts to:
■ Provide information
■ Support community engagement and outreach
■ Support marketing and promotional campaigns
■ Frame the public conversation around the City of Greenacres
■ Assist with recruitment efforts

Please be aware that when engaging with this agency through Social Media, you agree
to the following:

MODERATION OF THIRD PARTY CONTENT
The agency does not necessarily endorse, support, sanction, encourage, verify or
agree with Third Party comments, messages, posts, opinions, advertisements, videos,
promoted content, external hyperlinks, linked websites (or the information, products
or services contained therein), statements, commercial products, processes or services
posted on any Social Media Site.
This agency social media site serves as a limited public forum and all content published
is subject to preservation and disclosure in accordance with Florida's "Sunshine" Law.
User-generated posts may be rejected or removed if the content:
     ■ contains obscenity,
     ■ incites or promotes violence or illegal activities,
     ■ contains spam or links to malware,
     ■ promotes illegal discrimination (e.g., housing discrimination),
     ■ contains actual defamation
     ■ uses the copyrighted work of another.

We do not allow information intended to compromise the safety or security of the
public or public systems. You participate at your own risk, taking personal responsibility
for your comments, your username and any information provided.

RETENTION
Any communications sent to or received by the Agency and its employees via social
media may be subject to our retention and disclosure requirements. We are required
to comply with Chapter 286 of the Florida Statutes to ensure government is open and
that the public has access to public records and information of which our agency is the
custodian. These retention requirements apply regardless of the form of the record
(e.g. digital text, photos, audio, and video). To that end, we automatically collect and
store all information posted on this agency social media site. All information posted on
this site may be subject to public disclosure under [applicable public records statute],
even if it has been deleted. The Department maintaining a site shall preserve records
pursuant to a relevant records retention schedule.

EMERGENCY POSTINGS
Social media sites are not monitored 24/7. If there is an emergency, contact 911.