Development & Neighborhood Services

Planning

Development & Neighborhood Services Department (DNS)

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MyGovernmentOnline (MGO) – Now Live

The City of Greenacres is now live with MyGovernmentOnline (MGO), a new user-friendly online platform designed to make it easier and more convenient to do business in the City. MGO allows customers to submit applications, track application status, receive notifications, and make payments online in one location.

Current Services Available in MGO

  • Code Compliance
  • Business Tax Receipts (BTRs)

Additional modules will be rolled out in phases, including:

  • Permitting (Anticipated to Go Live after mid-January)
  • Planning & Zoning

Advance notice will be provided as each module becomes available.

Action Required: Create Your MGO Account

Visit: www.mgoconnect.org

All customers are encouraged to create an MGO account now to ensure a smooth experience. After your account is created and your phone number is verified, applications associated with your phone number will be able to link to your account.

Business Tax Receipt (BTR) Information

Business Tax Receipt services are now processed through MGO. Both new and existing businesses will use MGO for BTR applications and renewals.

For BTR questions, email: businessinfo@greenacresfl.gov or call (561)-642-2053

BTR renewals were due September 30, 2025. Late fees apply per Florida Statutes §205.053:

  • October 1–31: 10%
  • November 1–30: 15%
  • December 1–31: 20%
  • January 1–31: 25%
  • February 1: $25 collection fee plus $100 delinquent fee (over 150 days)

The Development & Neighborhood Services Department plans to host an instructional session on using MGO for Business Tax Receipts. Additional details will be announced soon.

Need Help Using MGO?

For assistance creating an account or navigating the MGO system, support is available directly through MyGovernmentOnline by calling (866)-957-3764.

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Our Mission

To protect the health, safety, and welfare of the City’s residents and to support the stability and vitality of the City’s economy through comprehensive planning, zoning administration, development review, landscape and tree regulation, building and permitting services, code compliance, and geographic information systems (GIS) coordination.

Department Functions

  • Current and Long Range Planning
  • Zoning Administration
  • Review of Applications
    • Site & Development Plans
    • Special Exceptions
    • Annexations
    • Land Use Map Amendments
    • Rezoning
    • Variances
    • Plat and Subdivisions
  • Engineering Plan Review / Engineering Inspections (as applicable to private development review)
  • Field Inspections
  • Business Tax Receipts
  • Geographic Information Systems (GIS) Coordination, Mapping, and Data Support
  • Provide support to the Planning & Zoning Board / Local Planning Agency

 

 

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